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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A context menu will show up. It comprises comprehensive info about all the operations that you can carry out on the given page. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast library of how-to videos clarifying how to use our Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, have a gaze at our comprehensive FAQ database, which includes questions asked by actual people and offers practical solutions. We regulary update our FAQ database with new articles in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can contact our great team of technical support engineers available 24/7 and eager to assist you with any issue. Each support ticket you submit will be replied to in less than sixty minutes (the average trouble ticket response time is about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 231593

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com