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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will appear. It contains thorough info about all the actions that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive variety of video tutorials demonstrating how to work with our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, explore our comprehensive FAQ database, which contains questions asked by real customers and provides real solutions. We regulary "revamp" our FAQ section with new questions & answers so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can get in touch with our excellent team of customer service technicians available 24/7/365 and eager to help you with any problem. Each trouble ticket you submit will be replied to within 60 minutes (the average trouble ticket response time being about twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 231593

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com